Returns & Exchanges

At J.R.DUNN, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn fashion items. If your selection doesn't meet your expectations, we provide a seamless process for returns or exchanges to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the original receipt or packing slip is included.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality assurance team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.